Trust center
Enterprise-grade trust for immigration practices
Security, privacy, and availability are baked into every layer of CasePilot AI — from the database to the AI copilot.
Security
Encryption at rest and in transit, role-based access, MFA, and continuous scanning of every deployment.
Privacy
Client data is owned by your firm. We process only what's needed to run the platform, never for AI training.
Tenant Isolation
Each firm operates in an isolated tenant enforced at the database layer via row-level security policies.
Canadian Hosting
Data stored and processed in Canadian regions to meet firm and client residency expectations.
Availability
Target 99.9% uptime with proactive monitoring, incident response, and a public status page (coming soon).
Disaster Recovery
Automated encrypted backups, point-in-time restore, and documented recovery runbooks tested regularly.
Data Protection
Granular audit logs, per-user permissions, and privileged workflows for law-firm confidentiality needs.
Support
24/5 priority support for Professional and Enterprise plans, with dedicated CSMs for enterprise firms.
Roadmap
SOC 2 Type II in progress, PIPEDA alignment, and regional expansion. Published roadmap available on request.
Ready for procurement review?
Request our trust package
Security overview, DPA, sub-processors, and architecture diagrams for your compliance team.
Licensed RCICConfidentialTransparent pricing
What happens next
- 1Book a 15-minute introConfidential, no obligation.
- 2Licensed RCIC reviews your caseGet a personalized pathway.
- 3Clear next steps, transparent feesWritten strategy sent to you.