Trust center

Enterprise-grade trust for immigration practices

Security, privacy, and availability are baked into every layer of CasePilot AI — from the database to the AI copilot.

Security

Encryption at rest and in transit, role-based access, MFA, and continuous scanning of every deployment.

Privacy

Client data is owned by your firm. We process only what's needed to run the platform, never for AI training.

Tenant Isolation

Each firm operates in an isolated tenant enforced at the database layer via row-level security policies.

Canadian Hosting

Data stored and processed in Canadian regions to meet firm and client residency expectations.

Availability

Target 99.9% uptime with proactive monitoring, incident response, and a public status page (coming soon).

Disaster Recovery

Automated encrypted backups, point-in-time restore, and documented recovery runbooks tested regularly.

Data Protection

Granular audit logs, per-user permissions, and privileged workflows for law-firm confidentiality needs.

Support

24/5 priority support for Professional and Enterprise plans, with dedicated CSMs for enterprise firms.

Roadmap

SOC 2 Type II in progress, PIPEDA alignment, and regional expansion. Published roadmap available on request.
Ready for procurement review?

Request our trust package

Security overview, DPA, sub-processors, and architecture diagrams for your compliance team.

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