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Cases & Workflows

Case templates and program presets

Create reusable templates for common case types so intake takes minutes, not hours.

A case template captures the standard stages, document requirements, deadlines, and communications for a specific program or case type. When you open a new case, applying a template pre-populates all of these — which you can then customise.

Built-in program templates

ImmPilot ships with maintained templates for major IRCC programs: Express Entry (CEC, FSW, FST), all active PNPs, Study Permits, Work Permits (LMIA and LMIA-exempt), Family Sponsorship, Citizenship, and Refugee Claims. Templates are updated as programs change.

Firm-specific templates

Administrators can create firm-specific templates for niche programs or repeatable engagements — corporate immigration retainers, LMIA batch processing, or complex family files. Templates are cloned from an existing template and then edited.

Template versioning

Templates are versioned. When a template is updated, existing cases using an earlier version continue on that version until explicitly upgraded. This prevents disruption to in-flight cases.

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