Help Center
Troubleshooting
The app is loading slowly
"Pages are taking a long time to load."
First, check status.immpilot.com for any current incidents that may be affecting performance.
Second, hard-refresh the page (Ctrl+Shift+R or Cmd+Shift+R). Cached older versions of the app can occasionally cause slow loads after a release.
Third, check your network connectivity — the app requires stable connectivity to render live data.
If the problem persists, contact support with the affected pages, approximate time, and your browser and version. We can trace the specific requests in our observability tools.