Help Center
Integrations
How do I set up webhooks?
"I want my system to be notified when a case changes."
From Settings → Webhooks, add an endpoint URL, select the events to subscribe to, and copy the signing secret.
Every webhook is signed with the shared secret. Verify the signature before trusting the payload.
Failed deliveries are retried with exponential backoff for up to 24 hours. Delivery history is available for every endpoint.